Customer Provided Goods
We are happy to provide printing services on customer supplied goods. It should be noted that you may be required to provide additional items to ensure we meet your total quantity needed.
Pricing and further information is available upon request.
Re-Ordering
We hope you are so satisfied with your order, you'll come back for more! To re-order a previous job, just drop us an email and let us know what needs to be re-printed. We will get back to you with any price changes or additional information that affects your order.
Payment/Terms
We accept checks and all major credit cards. We offer net terms to approved accounts.
We require payment in full when you place your order.
Maximum number of colors
For garment printing, we can currently print up to 10 colors. Please be advised there is a screen charge per color used and the higher number of colors used in the design, the higher your minimum quantity must be.
Oversize Printing
For garment printing, we currently offer a maximum image size of 18" wide and 20" tall.
Printing over Zippers and Seams
We are limited in our ability to print over zippers and seams on garments. Please contact us for more information.
Quote Process
Our goal is to make the ordering process as easy as possible. Just fill out our quote request form and email it back to us. Please be as detailed as possible with your quantities, and number of colors used in your designs as these affect pricing. We will review your information and get back to you usually within 2-3 business days to review your quote with you. If you have a rush order, or your quote has special details not listed on our form, feel free to call us. After pricing is approved, the next step is having our art department make your proofs. Once you approve the mock-ups (or proofs), we collect full payment on your order total and it moves into the queue for printing.
Pantone Matching
Our experienced press technicians are happy to custom mix ink colors to your specifications. Pantone matches generally incur a $15 fee per color.
ORDER MINIMUMS
Our minimum order for custom garments is 36 pieces per design.
If you need art created for your project, we can definitely help. If you already have art, please take a moment to double check the art requirements page.
Art Requirements
We go the extra mile in making sure that we don't start printing until we are sure that we are all on the same page. Once we receive your art and product description, we start making any notes for us to change, we are ready to start printing.
Proofing
Product Availability
Sometimes blank goods and specialty products/materials can become out-of-stock during the quote process. This is most likely to happen during peak seasons such as back to school and music events.
We will make every reasonable attempt to let you know if a product is no longer available and offer a comparable substitution, although additional charges may apply.
We offer plastisol and water-based inks for garments.
Ink Choices
Turnaround Time
Our standard turnaround time is 7-10 business days. We do have rush service available under certain conditions and at an additional cost. Please contact us for further information.